I design systems that scale across products, teams, and communities.
Lead UX Designer, Enbridge · Executive Director, Calgary UX
Beyond the interface
Shaping more than the product.
With 20+ years in complex, high-stakes environments, I shape product direction, grow design and research practices, and align the teams behind them.
My experience spans enterprise, fintech, energy, government, and startups.
How I work
Strategy + Craft
Influence the roadmap and shape experiences for everyone.
People
I focus on bringing out the best in everyone by fostering collaboration across disciplines, cultures, and countries.
Continuous Improvement
I’ve launched products for millions and built the processes that guarantee long-lasting success.
Selected design work
I am trusted to operate where ambiguity is high, constraints are real, complexity cannot be ignored, and design must function as a leadership discipline.
2019–2020
Both targets met in 30 days, over the holidays, during a code freeze
Paysafe · Design lead
A 33-step application nobody owned end to end, and a €10 deposit blocking the widest point in the funnel.
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2019–2021
600 components, 500 brands, one accessible baseline
Paysafe · UX lead
Every operator wanted their own brand on the platform. Many of their brand colours failed WCAG contrast, so full customization would have shipped accessibility failures 500 times over.
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2016–2017
A year to learn, cut to three months
DocBoss · Lead UX Designer
Document control software that had grown by accretion until new users needed twelve months to become effective. A survey of 106 buyers and suppliers, then a rebuild of the architecture.
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Organizations I’ve worked with
I’ve had the privilege of working with great organizations. Here are some you may recognize:
